Council Accused of Operating Parking Trap in Greenford


Huge surge in fines follows change in signage for free parking


An example of the new Stop and Shop+ signage in the borough

June 11, 2026

Ealing Council has been accused of operating a “parking trap” on Ruislip Road in Greenford after a Freedom of Information request revealed a dramatic surge in penalties issued in what is advertised as a free parking zone.

Data shows that Penalty Charge Notices (PCNs) at the location increased from around 50 a year to close to 1,000 in just six months following a change to signage introduced in October 2025. The enforcement activity is estimated to have generated approximately £53,000 over that period.

The bays in question had previously allowed drivers to park for up to 30 minutes free of charge without any additional requirements. However, new signage added by the council following the introduction of Stop and Shop + now requires motorists to register their stay by phone, even for the free period. Critics say the additional instruction is displayed on a smaller, less noticeable sign beneath the main one, leading to widespread confusion.

The figures, covering the period from November 2025 to April 2026, have prompted claims that the signage change has effectively penalised drivers who were unaware of the new requirement. The Freedom of Information response also indicated that no motorists successfully challenged their penalty at the initial appeals stage.

Harefield resident Colin Coles, a regular visitor to the area, said he was caught out by the change after years of using the bays without issue. He has since disputed his ticket and described the system as misleading, arguing that it targets motorists who believe they are parking in a free zone.

Further concerns have been raised about enforcement practices at the site. Reports include instances of yellow warning pouches being placed on vehicles without accompanying tickets, difficulties in obtaining proof that a PCN was issued, and the use of contravention codes typically associated with unpaid parking in cases where no payment was required.

The situation has added to wider criticism from some motorists and local residents who believe that enforcement measures are discouraging visitors and undermining local businesses.

Ealing Council was approached for comment.

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