From the LBE website:"Rubbish in my wheelie bin hasn't been collected. Why?If you do not live in the wheelie bin area, the crew are unable to take bags out of privately purchased (non-LBE) wheelie bins. To have this rubbish collected, you will need to take the bags out and place them at the side of the container on collection day. It is against health and safety regulations for the refuse collectors to manually lift the bags out of the container in case of injury. The crew will take tied refuse bags from a normal household bin."http://www.ealing.gov.uk/services/environment/refuse_collection/FAQs/index.html#p
Philippa Bond ● 6619d