The Haven did not help itself though. Last summer they got a new manager - I had arranged to hold my 40th in their function room upstairs - all the arrangements had been made and confirmed with the leaving manager. The new manager would not then honour those arrangements - he was also rude, unhelpful and obstinate. I naturally took my business elsewhere - even though it cost me a large amount of money (try finding a venue to hold a party in the height of wedding season at very short notice). It need not be said that I never went there again and told my tale of woe to alot of people - who then told people etc. Pubs/bars rely on a loyal clientel - as soon as you start alienating them you are on a slippery slope.
Trizia Fiorellino ● 6072d