Forum Topic

South Ealing Explosion 20/02/11

I am a resident in the terraced houses just behind Carlyle House where the gas explosion happened on Sunday 20th February.I want to note my frustration today at the preoccupation of all the emergency services reports and news stories etc. of this blast being based around the front of the building (which was actually the back of the flat involved) and the road in front of this and not the residential homes directly behind, so have joined this forum in order to vent it. There seems to be a total failure to mention the residential homes behind the Carlyle House flats, which are directly in front of the entrance to the flat and which actually bore the brunt of the explosion damage in the end. The closest house to the flat had windows blown in and we all have damaged roof tiles and holes that it seems we probably have to face will require being repaired ourselves in the all too likely event that the man involved is proved to be the cause and has no insurance of his own. The road and park have all been cleared of debris now of course, while our our roofs and gardens still have it strewn all over them.I am obviously immensely relieved that nobody got hurt, which does indeed seem amazing and yesterday, the idea of how much worse it could have been i.e If the building had collapsed on other residents, if children had been in the playground or garden, if I had carried out my plan to do some gardening that morning, if the debris that smashed my roof tiles had landed a few cm's further over and smashed through the glass skylight onto my housemate's head as he readied himself for work below it etc. This was all that was really on my mind in the hours after the incident, but today, in the cold light of a new day I have looked closer at my damaged roof and the garden full of concrete roofing  chunks, large pieces of roof tile, roofing felt plus sharp wooden shards and have wondered how I will get this fixed and cleaned up & who will in the end pay?This morning I was completely fobbed off by Ealing Homes operatives (who own and manage the block) and specifically their repairs Manager Mr. Bra who has his own structural engineers out today to inspect the block but appeared to have little or no respect to or for the surrounding houses affected and was unsympathetic, uncooperative and generally thoroughly unhelpful. Ealing Homes have point blank refused to release the basic information I require for my insurance company: the number of the flat involved, the name of the resident, the gas company involved and the name of a contact at Ealing Homes that might be used for contact by my insurance company. Yet in the event that he has no valid home insurance, I will have to pay for my repairs, which require immediate attention before any rain shower's rear their head, so need to know whether to claim via Insurance regardless or to instruct local repairers to make it watertight or fix entirely at my own very overpriced cost.My own insurance will send an assessor round of course but when it comes to requesting a structural engineer ...or somenone knowledgable to check this row of houses hasn't been structurally damaged from the blast itself, it is very clear that should this gentleman have done this on purpose, we will have little/no right to claim our repair costs back and even though many reports, including that of the gentleman from Murray Road, quoted in the Ealing Gazette report saying that there was just a dull thud, rather than a bang.I can tell you instead that from being less than 25 metres away within my home what I heard and felt that morning was no DULL thud. It was more of a loud BOOM, followed by tremors, then a pounding of matter raining from the skies onto our roofs, gardens & cars causing damage and making holes in their wake.I now have a garden full of large bits of debris and since I am left high and dry with my insurance and will have to either pay for its removal and damages myself or claim against my own home insurance and pay for it effectively next year with a higher premium.I also had no visit from any emergency services to inform me if gas was now safe, or to inspect our damage ...nothing. It surprises me I guess and I just wonder if its something anyone else has come across or if there is any legal or general advice anyone out there can give me, since at present I really cannot afford to throw hundreds of pounds on repairing the damage when someone decides to blow their home sky high! .. the crazy part being in this story is that if the blast debris had damaged my car, the insurance would surely cover the damage without requiring a third party insurance and without affecting my no claims but for the home repair requests, it seems to be the home owner who always suffers most in the end.Thanks for listening,Miss B of Carlyle Road Ealing

Lauren Bonner ● 5697d6 Comments

I thought I'd post up the latest news from Ealing Homes and Ealing Council on the subject of Carlyle Road residents roof damage and garden debris clearance after last Sunday's explosion.Ealing Council have sent a letter in which they offer to clear debris from our gardens but they say they cannot carry out any repair works on our homes or garages. For this we should contact our own insurance companies.They follow on to say also that should they clear any debris on our behalf it is as a goodwill gesture and does not constitute any admission of responsibility or liability on themselves.The letter stating this directly opposes what Mr Baldev Singh, they're appointed representative from building Control & surveying Services, told me on a site visit last Tuesday. He had thought that it was most likely the council had an insurance which would cover residents damage and that this would most likely cover the homes closeby as well and advised me that I should contact my insurance company again. He wrote down my name and phone number + details of the damage and went away. I then felt secure enough to talk again with my own insurance company to claim for the damage.I have had to put this on hold again however because of the letter dated 23rd Feb from Ealing Homes Chief Executive Susmita Sen, which is clearly stating they are not accepting any liability on behalf of their tenant whatsoever.The dilemma for me is that, should I find there is nobody for my insurance to claim from then it is my no claims and and my next year's insurance that will suffer, so from mine & my insurances point of view it may be best to have the damage fixed privately and to try to claim the costs back once the case has come up in court, which I somehow feel could take some time indeed. On the up side, we did have door-to-door visits today from our Northfields ward Councillor, Phil Taylor. This again was a nice gesture, but he didn't seem very hopeful for us either since in legal terms he said that Ealing Council could not be held liable for criminal damage in their accomodation. He did however say he would speak to people involved and see if there is any further help he can give to the residents involved.This means I will have no surveyor to check if there is any as yet unseen damage or cracks in my building which I really wanted as a precaution against future trouble.It's altogether quite a disapointing result really, so I guess I'll head to Citizen's advice next week to see if there is anything further that can be done. I would also really like to hear from Oliver Gregan again actually due to something he wrote in  his forum response post. Because I too would have thought that criminal damage by residents to other people's property would be covered in the building owners insurance.I'd love to know where this knowledge has come from Oliver since this is how I had assumed the situation would be within these style of maintained council homes. Especially given that most residents are elderly, in poor mental and/or physical health or have other problems that incapacitate them in some way and that they would be highly unlikely to prepare & pay for any added home insurance of their own.My father has a friend who runs a similar scheme in the Wirral and on asking his advice, he was 90% sure that it would be covered in his own companies insurance, so I would love to learn more information regarding this and also to speak to any of the other tenants in Carlyle House to find out how Ealing Homes have proposed to deal with their damaged property within the building, since presumably if we are not covered, neither are they!I will also head to citizen's advice for some legal information on this but again ...any thoughts from knowledgeable Ealing Today readers to help me think what to do next would be greatly appreciated.Thanks very much for your words of supportMiss B

Lauren Bonner ● 5692d